Healthcare Solutions

Our client received hundreds of thousands of dynamically unstructured healthcare documents a day, which needed to be classified and, depending on the document type, have information extracted and populated into each client’s electronic health record system (EHR). For years, this was a manual process that was outsourced to people in other countries to read the documents, manually classify and type out the required data points into an Excel spreadsheet. The issue with manual extraction is that it is error-prone, extremely time consuming, and costly. Additionally, sensitive healthcare information is being shared which creates unnecessary security risks and/or potential HIPAA violations.

TackleAI was leveraged to intelligently automate their previous workflow. Documents such as prescriptions, MRIs, oncology reports, etc. are all dynamically processed through the TackleAI engine, which extracts the relevant data points requested by our client, such as patient name, physician name, date of service, medical record number, social security number, addresses, medications and readings. Most documents the TackleAI engine is processing have never been seen by the AI before.